Profitgier Im folgenden Artikel lasse ich meinem Ärger ein wenig Luft, deshalb ist er nicht so objektiv and neutrally written, as it should possibly be. ..
More profit, more efficiency, more "zero tolerance", a harder, more organization, ...
Such a title does not really sound like any Tanzanian, right? As you think of it first: No stress, take your time, we are all brothers and sisters, will work out somehow ...
clear that both sides are now pretty exaggerated stereotypes. But in a somewhat modified form, these two completely different perspectives meet each other at the moment just in our office.
is the fact that our "Managing Director", so our top boss from Dar es Salaam arrived is. His goal is to bring the TMF in Kyela department back on its feet. How is this possible? More loans granted, to recover debts rigorous, work more efficiently, make more profit.
because my bank Tujijenge Microfinance is not about an NGO (non governmental organization) receives the donations and the funds then on to the customer is, no, TMF is an ordinary bank, which gets its capital from foreign donors, the do it then of course also see a proper return.
Actually this is not a problem with the returns: Micro-credit has the reputation to be redeemed at 97%, are also seen hefty percentage interest due. In our Bank, we take 3% - I mean to the month! There is no compound interest, but with a term of 8 months does TMF ie 24% of a given amount - plus 4% service charge. Listening, of course, first after usury.
One must remember, of course, but also many aspects: there are small loans, also falls in absolute terms to less interest income, still have to pay the employees the expensive fuel for their monthly or 2-week visits to the groups. The employees go to the villages, not vice versa. Moreover, such small loans to forgive quite complex, each of repayment are sometimes only a few Euros must be entered into the system before the award of a loan to be held at 4 training sessions, such as how to use the borrowed money at best.
What is, however, say to be: The idea of micro-loans, designed by economist and Nobel peace laureate Mohammad Yunus, did not expect the company with the credit principle, can make very much money, it did help to target the poor in their financial services are provided in a framework that can offer them no other bank. Nice to be with the principle itself, but the improvement of living conditions should be in the spotlight.
problem was, however, that the principle of micro-credit so immensely successful was the larger banks became aware: There is a principle that we can do a lot of money, and besides, we can say we help the poor, how nice.
But exactly this change in perspective - no longer improve the living conditions primarily but primarily generate much income - destroys the principle of micro financing.
Back to our bank: Once under the direction of our old section chief Mr. Mkanya the repayment rate had dropped to 68%, put our Managing Director, a new boss is after us talking with us and all staff members, a seminar on theme: How do we bring Kyela department back on its feet.
Und seine Vorschläge klangen leider nicht sehr nach: Wir wollen die Lebensumstände der Menschen hier verbessern, sondern eher nach: Unsere Bank will expandieren, deshalb müssen wir mehr Einkommen generieren.
Die im Moment ausstehenden Kredite sollen nach dem „Null Toleranz“ Prinzip „eingetrieben“ werden, keine Ausreden werden mehr akzeptiert. Gleichzeitig sollen aber möglichst schnell neue Kredite ausgegeben werden, möglichst viele, um möglichst viel Einkommen zu erhalten.
Dazu sollen Kosten eingespart werden, ein Loan Officer soll bis zu 4 Kredit Gruppen an einem Tag besuchen, um so mehr Kapazitäten für weitere Gruppen zu haben sowie weniger Geld für Sprit pro Kunde auszugeben.
The meetings with loan groups should follow a fixed pattern, the meetings are planned and there is no room for exceptions.
false passage of customers are punishable with a fine catalog, there are fixed penalties for: Too late, show up for meetings, do not appear without first writing to sign, swearing, or someone to insult, not to be able to repay on time and so on.
Other good things were mentioned: more training before loans are taken, a structured evaluation system of the customer, so that new loans are not issued to "bad" customers, a new equipment of the office, "More quantity only with quality. "
But if you want everything at once (within the next 2 months, the repayment rate should be brought back to over 90%) the quality remains nunmal back often.
And what should pop out at the end of it? A new department in Tukuyu. Expansion, more money ... But this also will help more people?
What is clear: Just as the situation was before, so can not go on. Because people will not help if you just give them the money and waives repayment. But then it must be a radical capitalist way like so, as in Mr. Jimmy, our Managing Director requires us?
This pressure, to issue more loans and collect the outstanding repayments rigorous was also already there. The pressure came from Dar es Salaam to our former boss Mr. Mkanya. But it just has endured and will not be given to the employees. He has put off his head so he was probably released too. But what happens when our new head of the pressure simply passed on to the employees? The will want to endure long, but give it to the customer. But which one wants to help just yet.
a tricky situation, in my opinion is so-called development aid is only sustainable if it can maintain itself and does not need constant financial support. And of course can you help with more micro-credit and more people. Because of the usefulness of the principle of micro-credit, I am convinced. But at what price?
a balance between bright hard drive for profit and casual, random, friendly but pretty inefficient work needs to be found, or is detrimental to the customer more than to be helped.
The microcredit can not even get rich but you can make many people less poor.
Even though I will here describe a doomsday scenario, it is at the end of this post but are still a story from India: India
While several large micro-credit banks in the stock market celebrated huge success, it comes within the loan groups to more suicides of clients who had the pressure on staff and other group members, mitbezahlen the debts of all party members in an emergency not grown.
Only when a death certificate exists, the Group will adopt the credit ...